To provide our gaming services, we may collect the following types of information:
Identification and contact data: Your full name, date of birth, physical address, and email address.
Usage and device information: Your IP address, device model, operating system, and navigation activity.
Transaction data: Records of payments, deposits, withdrawals, and betting history.
Support communications: Any interactions you have with our customer service team.
We process your data on the following legal grounds:
Contract: Necessary to create and manage your account.
Legal obligation: To comply with anti-money laundering laws and other regulatory obligations.
Legitimate interests: To prevent fraud, improve our services, and maintain security.
Consent: When you give us specific permission, for example for marketing.
We use the information we collect to maintain your account, process payments, administer responsible gambling tools, monitor platform security, analyze user trends, and, with your permission, send you promotional updates.
We will retain your personal information for as long as your account is active and for a subsequent period necessary to comply with our legal, tax, and regulatory obligations in Ireland.
We do not sell your data. We may securely share information with payment processors, identity verification providers, or technical partners who work on our behalf. These are under strict obligation to protect your privacy.
If your data needs to be transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as standard contractual clauses, are in place to guarantee the same level of protection.
We use industry-standard encryption technologies and firewalls to help protect your data. Despite our reasonable efforts to protect your information, no online mechanism can provide absolute security.
You have the right to request a copy of your data, correct inaccuracies, or seek the deletion of your information (where permitted by law). You may also object to certain processing or request data portability.
To ask a question about this policy or to make a privacy request, you can email us at: [email protected].
These terms may be revised. Any material changes will be posted on this page and communicated to you if required by law.